Uses Bulk SMS For Logistics

Logistic is basically supply + management + distribution. All these steps require a proper medium of communication. Via Bulk SMS solution logistics industries can: 1. Cut costs :- Sending and receiving information through an SMS texting service is cheaper than having to pick up the phone for every problem. SaaS services with SMS modules are cost effective, so they can be integrated into daily operations of large, medium and small businesses alike. 2. Improve customer retention :- Customers appreciate timely updates and clear instructions. Two-way communication at the right time can help you improve customer retention rates. 3. Optimise efficiency :- Text messages can be used for everything from payment reminders to staff rostering. Using SMS will reduce the need to organise staff meetings or group calls. 4.Streamline customer communication :- Studies show that over 90% of smartphone users read and react to text messages within 3 minutes. Sending delivery status notifications and offers via text will significantly improve customer relationships. 5. Ease customer service :- Customer service centres are often overloaded with enquiries and complaints. Using short-code SMS services that sync with the company’s CRM system will ease customer service and reduce costs. 6. Driver safety :- You can integrate SMS services into delivery and scheduling applications. Texts arrive almost instantly but they allow the driver to choose when to read them (e.g. when he has safely reached a destination or is pulled over) and to respond at a convenient time. 7. Reduce human error :- When sensitive information such as time of arrival, address or delivery details are sent via text message, human errors can be avoided almost completely. Calling also works but it requires the client to write down information. With SMS communication the entire process becomes easier to control.